1. Digital Products
For all digital products and services offered by Srinix Technology:
- Refund requests must be made within 3 days of purchase
- Refunds will be processed within 5-7 business days
- Refund eligibility is subject to verification of purchase and usage
- No refunds will be provided after the 3-day period
2. Physical Products
For all physical products offered by Srinix Technology:
- Refund requests must be made within 7 days of delivery
- Products must be in original condition with all packaging and accessories
- Refunds will be processed within 7-10 business days
- Shipping costs for returns are the responsibility of the customer
3. Exceptions
The following items are not eligible for refunds:
- Customized or personalized products
- Products that have been used or damaged
- Digital products that have been downloaded or accessed
- Services that have already been rendered
4. How to Request a Refund
To request a refund:
- Contact our customer support at info@srintech.in
- Include your order number and reason for refund
- For physical products, include photos if applicable
- Wait for our response and follow the provided instructions
5. Contact Information
For any questions regarding our refund policy, please contact us:
- Email: info@srintech.in
- Phone: +91 78949874749
- Address: F.M Nagar, Balasore